Changes to pricing

Costs increasing

With increasing costs, we’ve had to make a big decision and we wanted to take the time to explain it to you…

Like many businesses, we are facing increased overheads and operating costs, and as a small social enterprise we simply can’t absorb all of them. Staffing costs are due to rise significantly due to the government’s tax increases, and all of our other costs are also increasing. This means we have some difficult decisions to make about how our organisation adapts to meet these challenges and to ensure we are still able to invest our profits back into communities.

As many of you may already know, The Shoebox Enterprises CIC is a social enterprise dedicated to empowering people to connect with their communities and lead fulfilling lives. For over seven years we’ve been operating in Norwich, part funding our community work through guided tours and city experiences.

New ticket prices

We haven’t raised our ticket prices since 2021, but with effect from 1 March 2025 the new ticket prices will be £16.50 for adults and £8.50 for children on our standard tours.

We wanted to give you plenty of notice, especially if you have gift vouchers. You can still book a tour at the current prices until the end of 28 February – just make a reservation before that date (you don’t need to take the tour by then, just book it).